Privacy Policy

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Privacy Policy
Effective Date: January 1st, 2025

O’Brien Title Agency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or interact with us via SMS, email, or phone.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Mailing address
• Property and transaction-related information
• SMS opt-in status
• Message content and communication history

Non-Personal Information:

• Browser type and version
• Pages visited on our website
• IP address
• Date and time of access
• Referral source

We collect information when:

• You complete a web form, place a title order, or communicate with us
• You subscribe to receive text messages
• You interact with us during a transaction (e.g., via SMS, email, or phone)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide title insurance and related services
• To communicate with you about your transaction or inquiry
• To process and complete title orders and escrow services
• To comply with legal obligations
• To improve our website, services, and customer experience
• For internal recordkeeping and audits
• Send SMS alerts or reminders you’ve opted into

3. Sharing of Information

We may share your information with:

• Authorized employees and agents involved in your transaction
• Underwriters and legal representatives as required
• Third-party service providers (e.g., notaries, couriers, IT support)
• Government agencies as required by law
  We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our site.

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request or ask questions about your data, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies individually.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. SMS Privacy Policy

By opting into SMS messages from O’Brien Title, you agree to the collection and use of your personal information as described below:

What We Collect:

• Name
• Phone number
• Email (if provided)
• SMS opt-in confirmation
• Message history (date, time, content)

How We Collect It:

• When you opt-in via our website or by replying to a consent message
• When you communicate with us via SMS or complete transaction forms

How We Use It:

• To send you transactional updates, appointment confirmations, and service alerts
• To follow up on your title order
• To provide customer support

We never send marketing texts without your express written consent.

11. SMS Terms of Service

By opting in, you agree to receive SMS messages from O’Brien Title regarding your title transaction or service. Message frequency may vary. Msg & data rates may apply.

Opt-Out: Reply STOP to end messages.
Help: Reply HELP or email us at info@obrientitle.com

HELP Reply Message:
"Thank you for contacting O’Brien Title. For assistance, please email us at info@obrientitle.com."

STOP Reply Message:
"You will no longer receive messages from O’Brien Title. To opt back in at any time, reply START."

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

O’Brien Title Agency
37 Beach Road, 2nd Fl, Monmouth Beach, NJ 07750